Yes we tried this, it did not work, in fact the "Crypto" folder was not recreated.
I'm not sure what you are suggesting in the link(?)
We have Adobe Acrobat PRO XI- up to date, DC-up to date, Updated CAC software, Updated Divers for CAC reader.
Are you suggesting we "downgrade our installation to 8 or 9? This is not possible due to security concerns.
There are no issues with signing or encrypting e-mail, CAC logon or any other programs.
To say it is a "Windows" issue when the only software affected is Adobe does not sound correct.