7 Replies Latest reply on Jul 21, 2016 10:17 AM by maria__

    Application Initialization Error when installing


      Using Windows 10 Home ver 1511, 64 bit, Firefox 47.0.1, Flash, Norton 360 Premier ver

      Upon installing version it downloads exe file and tries to install, but returns an Application Initialization Error message. Checked firewall - OK. Checked Firefox - plugin enabled. Disabled Norton Identity Safe - same result. Disabled AdBlock - same result.

      Downloaded offline version - same result. Checked forums - no additional ideas.

      Other solutions please?