Is this an Adobe Stock question?
Yes it is,
[Moved from generic Cloud/Setup forum to specific Program forum... Mod]
Most likely you have purchased an Illustrator file and you need to open it in Illustrator to edit. All of the photo images on Adobe Stock are jpegs, and not editable.
Hi it's not a .jpg it's an .ai file
Sent from Outlook Mobile. I am currently out of the office so my response to e mails will be slower than normal. Apologies for any inconvenience caused.
1 person found this helpful
As Theresa correctly said, .ai files need Adobe Illustrator to work.
Hope that helps!
Thanks for your help everyone, best download yet another programme!!!