1 Reply Latest reply on Jul 21, 2016 5:04 AM by dj_paige

    LR CC 2015.6 - Computer Crashing

    Adareimages2 Level 1

      My computer (not just the app) has been crashing (shutting down and needing a re-start) on a regular basis - including twice today already - when the current version of Lightroom CC (2015.6) is open, often only after a few minutes and before it is doing any real "work", such as exporting.

       

      It has, however, also crashed during export. Today, I was simply selecting images for export when it crashed.

       

      Does anyone now if this is a known issue with the latest update, please, or have any suggestions on how to correct it?

       

      Windows 7, 64 bit. Toshiba Satellite Laptop 6GB RAM.

       

      Thank you,

       

      Stephen