4 Replies Latest reply on Jul 26, 2016 12:30 PM by aledat35742747

    iphone 6 / Lightroom CC / Can't Import Photos


      I am having problems importing photos from an iphone 6 in to Lightroom CC on a Windows 10 computer.  There seems to be no issue with the computer recognizing the device since iTunes works just fine and I can access the photos folders on the iPhone in File Explorer.  However, when I try to use the "Import Photos and Videos' command in LIghtroom, it seems to freeze.  The iPhone is seen as a source in the Import Photos and Videos window, but it doesn't pull up any photos.  I have no issue trying to import photos with my CF cards or older Apple devices.   I would greatly appreciate hearing possible solutions to fixing this issue.   THANKS!