I recently installed Windows 10 on my laptop and my Adobe Premiere Elements 13 - which has been functioning fine in burning DVDs - cannot seem to find the burner. I was able to create a file "for my computer" and I burned a DVD using another machine with XP and Premiere Elements 9. But this is a low quality and very un-handy way of doing this. What can I do to restore the DVD burning capability in my Windows 10 machine that had been working prior to the Windows 10 install. Otherwise, the programs works fine under Windows 10. Help! - Larry
I'm just wondering when you say about not being able to burn a DVD. I have Elements 12 and I have recently upgraded to Windows 10. Initially I was getting a prompt that no burner could be found, but I removed and reinserted the DVD and it found it ok. It went through the whole process and when it was just about to complete the burn (98%), the DVD was ejected and the message "internal software error:%0,line%1" appeared. It happens with every single DVD. I wonder if it IS windows 10 related? Michael.
A DVD is a DVD. There is no way a DVD burned from Windows XP and Premiere Elements 9 can be of lower quality than one burned from Premiere Elements 13.
But that said, have you reinstalled Premiere Elements since upgrading to Windows 10?
Are you able to output an ISO file or use the option to burn DVD files to your hard drive in version 13?