7 Replies Latest reply on Feb 17, 2017 1:10 AM by Nanaky

    My Mac says Unable to Erase Authorization. Please try after some time.

    bb79973494 Level 1

      I notice that this error was resolved for a Windows PC but I am having the same issue with my Mac.

      I am trying to Erase Authorization because I am getting an errror message:

      "Error getting License. License Server Communication Problem:

      E_ACT_NOT_READY" when I try to access books from Adobe Digital Editions 4.5.1. I am using a new Macbook running OS El Capitan 10.11.5. I didn't have problems using Adobe Digital Editions with my previous Macbook.

      I can open the Erase Authorization window and enter my Adobe ID and password but when I press the Erase Authorization key, it says "Unable to erase authorization. Please try after some time." I have tried over several hours without success.