Can I still apply to get a serial number from a purchase of creative suite 6 that the kids have not wanted to use until now? We were home educating at the time we bought it 3 years ago and had problems with all the details about proving they were at school so it was put in the too hard basket at the time. Would really appreciate someones help as I have spent hours trying to find the answer on line and can't. Cheers Suzanne.
The serial number is normally found inside the box, on the disc case, not outside where anyone could find and use it. Find your Adobe product serial number quickly
If you continue to have a problem then you will need to contact Adobe Support directly when they are available (weekdays).
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Serial number and activation chat support (non-CC)