1 Reply Latest reply on Jul 25, 2016 12:24 PM by Steve Grisetti

    Media Updload Failure with WMV file using Premiere Elements 12

    dianeb58835218

      When trying to add a WMV file I get the following Error Message:  The importer reported a generic message. 

       

      This is entirely too vague and I have to edit these videos at work with a deadline.  Help!  (Using Adobe Premiere Elements on Windows Surface Pro.)

       

      Thanks,

       

      Diane