6 Replies Latest reply on Jul 25, 2016 3:42 PM by John Waller

    I cannot activate ID CS5. [configuration error 213:5]

    drpitcairn Level 1

      I retired my old MBPro 15 inch and installed ID on my MB Air running El Capitan.

      ID was running find on the older machine with the same OS.

      I deactivated ID on the older unit, installed on the Air (with serial number of course).

      It installed fine.

       

      If I try to open ID from my Applications folder I get an error window, that there is a "configuration error" error 213.5.

      I tried restarting as suggested but makes no difference.

       

      Any suggestions? Seems like it should work fine.

       

      — Richard