1 Reply Latest reply on Jul 27, 2016 4:17 AM by Nanaky

    Question

    joel41321347

      I Have two laptops ACER, both have ADE 4.5 loaded and authorised, on one I can successfully download ebooks and transfer to my KOBO reader. On the other I have problems and tried to unauthorise ADE but keep getting error message incorrect password. The password I use is valid as I can access my adobe account using it. All I need to do is reset my password on this laptop. Both laptops use use the Windows 10 upgrade.

        • 1. Re: Question
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.