7 Replies Latest reply on Jul 27, 2016 6:44 AM by Nanaky

    ADE 4.5 bugs when ebook is downloaded?

    emdeeinto

      I upgraded from 3.0 this morning to 4.5, Big mistake. I uninstalled 3.0, authorized 4.5, downloaded an ebook from my local library, and....."this document can't be opened...protected by DRM, and is not currently authorized for use with your Adobe ID.:

       

      So I uninstalled everything, removed everything, restarted my laptop and repeated. Same message. Only now, three copies of the ebook appear on ADE 4.5, before I even downloaded the ebook.

       

      Contacted the chat folk at Adobe. They tell me after half an hour that they don't work with ADE.

       

      I am very frustrated. This btw is a repeat of my experience a few years ago when I upgraded from 2 to 3.5.

       

      Can any expert help? Should I go back to 3.5? Are there known bugs with 4.5?

       

      Meanwhile, at least I can read on my iPad, but I miss my ereader.

       

      Thank you.