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I am having an issue updating my flash player. I uninstalled the previous version of flash player and followed all instructions trying to reinstall. I keep getting a failure message at 55% install. Please help!!!
Here is the link to all of the normally requested files:
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Hi,
Below link might be helpful:
https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
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Hey, I appreciate the feedback but Ive already followed all of those steps and even tried researching the web for possible solutions. No matter what I do, the installation always fails at 55%.
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If you haven't rebooted yet, that's a great place to start. At minimum, it will eliminate a bunch of potential roadblocks for other steps.
If rebooting doesn't help, please see the installation troubleshooting guide:
https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
Collecting and posting the logs would help us improve the product, and the links to the offline installers at the bottom of the guide should get you going.
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i have the same issue, i've tried rebooting, uninstalling and installing again, nothing works progress for the installation reaches 55% and then fails, i have flash player plug in on chrome working fine, but is impossible to install it on Safari.
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Hi,
Could you provide us with few log files that would help us debug. Please go through the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide the Adobe_GDE.log, Adobe_ADM.log and FlashInstall.log files. Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post a link here.
Thanks!
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I am having the same problem on my Mac OS 10.11.6
Here's a link to my files:
Please help!
Thank you!
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Fixed it with a clean install. Thanks!
How to perform a "clean install" of Flash Player in Mac OS X
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Same problem on my iMac running OS 10,11.5. Install reaches 90%, stops and then cannot be aborted. Have to use Force Quit.
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I was getting an Installation error at 90%. Clean install did not work for me.
inspecting the log file in the terminal ...
# cat ~/Library/Logs/FlashPlayerInstallManager.log
revealed a permission error...
2016-08-09 10:23:28 +0100 IM: [install started]
2016-08-09 10:23:28 +0100
RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible' 2016-08-09 10:23:28 +0100
RA: Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
{
NSFileCreationDate = "2016-06-29 01:09:55 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2016-06-29 01:09:55 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 27184;
NSFileSystemFileNumber = 90527959;
NSFileSystemNumber = 16777220;
NSFileType = NSFileTypeRegular;
}
2016-08-09 10:23:28 +0100
RA: Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
{
NSFileCreationDate = "2015-07-04 14:58:09 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2016-08-09 09:23:28 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 12;
NSFileSize = 408;
NSFileSystemFileNumber = 3805633;
NSFileSystemNumber = 16777220;
NSFileType = NSFileTypeDirectory;
}
2016-08-09 10:23:29 +0100
IM: [install failed: 30] 2016-08-09 10:23:29 +0100
IM: Install failed with error code: 30. 2016-08-09 10:23:29 +0100 IM: NPAPI 22.0.0.209 ---------- log end ----------
checking this folder...
# ls -l /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/
revealed that the 'T' sub folder was only writable by root
total 0
drwxr-xr-x 7 root wheel 238 9 Aug 10:23 0
drwx------ 13 root wheel 442 20 Jul 09:26 C
drwxr-xr-x 4 root wheel 136 9 Aug 10:02 Cleanup At Startup
drwx------ 11 root wheel 374 9 Aug 10:23 T
adding permissions for wheel group to 'T' folder...
# chmod 750 /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T
then running installer again succeeded.
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Thanks for your solution, which is alas incomprehensible to me. Could you write some simple instructions please?
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Here's official, user-friendly installation troubleshooting guidance. I'd recommend starting here before going down more esoteric paths.
If you haven't rebooted yet, that's a great place to start. At minimum, it will eliminate a bunch of potential roadblocks for other steps.
If rebooting doesn't help, please see the installation troubleshooting guide:
https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
Collecting and posting the logs would help us improve the product, and the links to the offline installers at the bottom of the guide should get you going.
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The permissions issue is right on track. Mine was stopping at 53% and I could see the same error in the logs.
The correct fix is documented here:
macos - How can I fix permissions for files in the /var/folders/zz? - Ask Different
But basically you can do this:
sudo rm -rf /var/folders/zz/zy*
sudo shutdown -r now
After a reboot things should work.
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Same problem here:
MAC OSX El Capitan, Safari: I try to install the flash player, but the installer stops at 90 %. Tried it with browser on and of, dropbox on/of and no virus scanner.