1 Reply Latest reply on Jul 26, 2016 4:49 PM by Tanuj Sandal

    Adobe Lightroom 6 Not Responding As Soon As Opened



      My husband bought Lightroom 6 as a gift for me. I have an HP laptop with 4 GB of RAM, running Windows 10. I installed the program with no problems, however, when I try to open it there is an error message that pops up immediately stating that the program has stopped working and windows is checking for a solution.

      When I try to resolve it through Windows, my computer states that there is a compatibility issue.

      Is there an update for Lightroom that I need to download to address the compatibility issue?

      Thanks in advance!