My husband bought Lightroom 6 as a gift for me. I have an HP laptop with 4 GB of RAM, running Windows 10. I installed the program with no problems, however, when I try to open it there is an error message that pops up immediately stating that the program has stopped working and windows is checking for a solution.
When I try to resolve it through Windows, my computer states that there is a compatibility issue.
Is there an update for Lightroom that I need to download to address the compatibility issue?
Thanks in advance!
Please make sure that Lightroom is updated to the most recent version 6.6.1:Keeping Lightroom Up-to-Date
Also please post the crash log when lightroom crashes.