8 Replies Latest reply on Aug 20, 2016 12:44 PM by Roei Tzoref

    AE CC 2015.3 crashes when loading

    POH911 Level 1

      I'm getting the following error report when loading AE CC 2015.3. This error occurs whether launching as Admin or not.

       

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    AfterFX.exe

        Application Version:    13.8.0.144

        Application Timestamp:    57512541

        Fault Module Name:    cilkrts20.dll

        Fault Module Version:    2.0.4184.0

        Fault Module Timestamp:    53684797

        Exception Code:    c0000005

        Exception Offset:    000000000000c6f7

        OS Version:    6.1.7601.2.1.0.768.3

        Locale ID:    1033

        Additional Information 1:    1277

        Additional Information 2:    127757f4d1f3dfd83ff64ad60a507e54

        Additional Information 3:    b28c

        Additional Information 4:    b28c60d059a0b38ead93c9d9c8477cd5