8 Replies Latest reply on Aug 20, 2016 12:44 PM by Roei Tzoref

    AE CC 2015.3 crashes when loading

    POH911

      I'm getting the following error report when loading AE CC 2015.3. This error occurs whether launching as Admin or not.

       

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    AfterFX.exe

        Application Version:    13.8.0.144

        Application Timestamp:    57512541

        Fault Module Name:    cilkrts20.dll

        Fault Module Version:    2.0.4184.0

        Fault Module Timestamp:    53684797

        Exception Code:    c0000005

        Exception Offset:    000000000000c6f7

        OS Version:    6.1.7601.2.1.0.768.3

        Locale ID:    1033

        Additional Information 1:    1277

        Additional Information 2:    127757f4d1f3dfd83ff64ad60a507e54

        Additional Information 3:    b28c

        Additional Information 4:    b28c60d059a0b38ead93c9d9c8477cd5