9 Replies Latest reply on Jul 30, 2016 12:11 AM by robertm1383208

    The files appears to be unsupported or damaged


      I have a question related to my Lightroom 5.7.1.

      When I try to open the RAW files from my Sony a7II camera (ARW) my Lightroom shows me this message:

      "The files appears to be unsupported or damaged".

      It can't be true! They are supported and not damaged.

      I can't even open those files which I already worked on a few weeks ago and then everything was fine.

      I suspect that my problems began when the Creative Cloud was updated (about 2 weeks ago).

      From this moment I have noticed this problems.

      Can anyone help me?