1 Reply Latest reply on Jul 29, 2016 7:38 AM by Liz, Typekit Support

    Installed fonts are labeled as missing

    candacebryson

      I'm working off of a PDF file that my coworker created. I have the fonts downloaded in Typekit, however when I open it in Illustrator, the fonts are missing. I've restarted, uninstalled, and updated the program. I also made sure that Typekit is turned on.

       

      I noticed that the font in document is named CorporateS/E and not Corporate S/E with a space between... could that have anything to do with it?

       

      I have attached screenshots of what the dialogue boxes look like.

       

      Screen Shot 2016-07-28 at 12.47.14 PM.png

      Screen Shot 2016-07-28 at 12.47.29 PM.png