I downloaded (licensed) two images that were AI files...they were 100475250 and 100475216 and when they were rasterized on Photoshop they ended up really small. I really can't use them...they pixel-ate when I try to enlarge them. Anyway, I definitely did something wrong. Could I possibly get a credit for those 2 images? I can't use them as they are.
Sorry for the inconvenience !
We have shared the details with our team.
I have added 2 images credit to your account so that you can use different images instead.
Let us know if you have any other concern.
Thank you so much. I will try again! Thanks!