2 Replies Latest reply on Jul 29, 2016 10:56 AM by frankc61416514

    new laptop sent back for warranty before signing out

    frankc61416514

      Now I have the laptop back after repairs, but they reset all the factory settings and i lost all the loaded programs.  Now I can't reload lightroom 6 disk because the serial number still thinks I am signed in.  My two computer max.   I need to keep one copy on the old computer while I transfer all my stuff to this new computer.  Bottom line.... I lost the ability to have it on two computers.  Please help.

      Frank Clemmensen