3 Replies Latest reply on Aug 1, 2016 10:29 AM by philipking

    CC Library vector art is bitmapped when output to PDF

    philipking Level 1

      I created CC Library items by dragging vector artwork from Illustrator in to the CC library panel.

       

      Next I created a new document in InDesign and dragged items from the CC library into it.

       

      The placed Library items look fine on screen.

       

      When I export from InDesign to PDF the result is a low resolution bitmapped image instead of vector art.

       

      I’ve tried this with a very simple Illustrator shape (circle) in a new InDesign document and the result is the same.

       

      I've tried various PDF export settings.

       

      The same Illustrator art placed as an image instead of via CC works correctly.

       

      Exporting the same file to Epub format works correctly.

       

      I've quit and restarted.

       

      Does anyone here have suggestions what I can do to solve this problem?

        • 1. Re: CC Library vector art is bitmapped when output to PDF
          philipking Level 1

          A quick update on this in case anyone else encounters the same issue, I have solved the problem by trashing any InDesign caches and preferences I could find in the System Library. I kept the old preferences so if I have time to investigate further I’ll test restoring them to see if I can find which file was causing the problem.

          • 2. Re: CC Library vector art is bitmapped when output to PDF
            philipking Level 1

            I’ve narrowed it down to the InDesign Defaults file. I restored all the original (broken) preferences folder and then swapped out just the AppPrefs.xml for a known good file, and that didn't fix the problem, but when I replaced the InDesign Defaults file with a new good file it fixed the problem. I switched back and forth between the good and bad Defaults file and confirmed that it's where the problem comes from.

             

            The problematic Defaults file is about 8.2 mb while the good replacement is about 2.6 mb. Unfortunately it's not a readable file (e.g. not xml) so looking inside it doesn't help, although perhaps someone at Adobe would be interested to have the file.

             

            I'm still prodding it to see if I can narrow it down further.

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            • 3. Re: CC Library vector art is bitmapped when output to PDF
              philipking Level 1

              Okay, I’ve found what I suspect is the problem, or at least close to it. It seems to occur when Preferences > File handling > Links > Check Links Before Opening Document is off. In this case, any placed CC Library items are marked as "Pending" in the Links panel, regardless that the CC Libraries panel shows the library is loaded and there's no warning triangle in the Links panel.

               

              However, this isn't the whole problem, because although I can reproduce the problem reliably when InDesign is launched with a new Defaults file, and can turn the effect on and off but adjusting just that preference, when I go back to using the original Defaults file I can turn the setting on and off and it doesn't fix the issue. So there's something else in the mix.

               

              There's another thread with a similar issue and conclusion, so there’s a bug in there somewhere. Having got this far, and wasted more than eight hours trying to solve the problem (with no help at all from Adobe, despite the money I pay them) I'm not shelving this and can only hope that someone at Adobe picks it up and fixes it. I have my broken file if Adobe wants it.

              1 person found this helpful