3 Replies Latest reply on Aug 3, 2016 4:26 AM by Nanaky

    lynnl21229121

    lynnl21229121

      Have upgraded Windows 7 to Windows 10.  Have bought an ebook and have it in Digital Editions 2.0.67532.  And now ADE 4.5 Digital Editions which recognised my Sony eReader will not now recognise it.  The laptop is Authorised without an ID.  I have an Adobe ID.  I thought authorising with ID might then allow me to sync book from laptop to ereader. When I attempt do so there is a message “Activation Server error

      Code: E_AUTH_NOT_Ready

      Digital Editions encountered an error on the activation server”

        • 1. Re: lynnl21229121
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.

           

          Macintosh:

           

              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.

           

          If you open the eBook without adobe id you can not open again after authorize.

          • 2. Re: lynnl21229121
            lynnl21229121 Level 1

            Thank you. Regards Lynn Loutit

             

            Sent from my iPad

            • 3. Re: lynnl21229121
              Nanaky Level 5

              You are welcome.