3 Replies Latest reply on Aug 5, 2016 12:14 PM by Adorobat

    Cannot Sign In to Document Cloud on Android App

    jqh

      Sign In feature works on my Windows PC and the Adobe Reader app works on my Samsung Android phone.  On my Android Tablet, however, the sign in feature on the app does not work. When I enter my user ID and password the screen just spins and spins without ever connecting.  My tablet has Android Build 5.1.1-B2016061701.

       

      When I sign in through the Web browser on my tablet, it works.  It is only the Adobe Reader app that cannot sign in.

       

      Pls help me resolve this.

       

      Thx.