we need full OS and Ae version specs.
I can see the project does open and then it crashes. can you open the software without a project? just click on the app twice without loading anything. does it crash on a specific action?
Yes it does. And what do you mean with OS? i'm running AE 13.7
sorry I missed the part you wrote you are on windows.
"yes it does" - you mean it opens fine when you launch the app without this specific project? I am trying ti check if this is project related. Try to disable firewall/antivirus. Try to run as Administrator. Try resetting you preferences. Lets take it from there
Nope, if i open it without a Project then it still gives me the same error. And i tried all things you've said but not the preferences. How do i change that?
1.ctrl+alt+shift when you launch the app and you will get a window to delete preferences. click O.K
2.update your Itunes and quicktime if there is an update
3.remove all video codecs except win defaults
4.update your graphic driver