I have a new nikon D500, I can import from the sd card but not the xqd card. I have been using LR 5, and today upgraded to LR6 and was told this would work, but it doesn't.
Thanks for any help,
The D500 was first supported in Lightroom 6.5.
The first step is to confirm that you're running Lightroom 6.5 or later.
And if LR 6.5 or LR 6.6.1 still doesn’t work, verify you can see the files if you open the memory card in Explorer or Finder. If your computer’s card reader cannot read the XQD card LR won’t be able to, either.