13 Replies Latest reply on Aug 3, 2016 11:09 AM by Quillr

    Can't draw on one half of drawing layer

    Quillr

      Am new to Sketch. Using Apple Pencil on small iPad Pro with Adobe Sketch. My issue: When I pull up an image layer and then add a drawing layer on top, I cannot draw/overlay anything on half the drawing layer screen. It won't accept anything, as though something was on the layer blocking the pencil. Tried to add a photo but unfortunately, when I press insert, nothing happens. Image isn't too big or too large so don't understand.

       

      Really appreciate any assistance. Cheers.

        • 1. Re: Can't draw on one half of drawing layer
          Sue Garibaldi Adobe Employee (Admin)

          Hi Quillr,

           

          Hmmm... am I understanding you correctly, when you put a photo layer in your canvas and a drawing layer on top of it, you can't draw on half of the drawing layer?

           

          First, to start, let me make sure you're adding your image correctly:

          1. When you open a new Sketch artboard, you'll see a Draw Layer opposite the toolset.

          2. Tap the + just above it to open a pop-up menu with the choices Drawing Layer and Image Layer.

          3. Tap Image Layer

          4. Then choose from where you'd like to import the image (On my iPad, Take a Photo, My CC Files, From Market, From [Adobe] Stock, Paste Image).

           

          Also, what type of image is it (.jpg, .png, or something else)?

           

          Next, try starting a new project, and inserting an image into it. After creating a Photo Layer, go ahead and press-hold-and-drag the Drawing Layer above it. Then try to draw.

           

          Let me know how that goes.

           

          Sue.

          • 2. Re: Can't draw on one half of drawing layer
            Quillr Level 1

            Hi Sue,

             

             

            How kind of you to reply at such length and detail. Have already done exactly as you request. I've attached a photo to show (works ok in iPad mail). You'll see where my 'rough drawing color' seems to just stop in mid layer and can't go beyond for me to sketch over the rest of the layer/image. I have the layer I'm drawing on on the top of the layer list.

             

            Any clearer now?

             

            Cheerios,

            Nicola, Novelist & Chocoholic Artist

            nicolafurlong.com

            • 4. Re: Can't draw on one half of drawing layer
              Sue Garibaldi Adobe Employee (Admin)

              Hi Nicola,

               

              OK. I believe you now. This is very strange.

               

              You said you're new to Sketch... Do you have any work that you need to make sure has synced? I'm asking because I'd like you to uninstall the app, restart your device, then reinstall it (not from a back-up, but from the App Store).

               

              If you have work that you first want to check has synced to your Creative Cloud account, log in to http://assets.adobe.com (My Assets - Mobile Creations - Sketch) and make sure it's there. Then uninstall.

               

              Please let me know how things are going.

               

              Sue.

              • 5. Re: Can't draw on one half of drawing layer
                Quillr Level 1

                Hi Sue,

                 

                Thanks for your assistance. Have deleted and downloaded new version of app. Pulled an image into Image layer, then added drawing layer and so far so good. One thing it might have been? I didn't realize I could flip canvas to horizontal so did that in photos edit. Wondered if that might have 'blocked' part of the screen area? Whole idea of having a fixed frame like area on part of the screen is so weird.

                 

                Will toodle along for a while and let you know if there are any more issues. Again, thank you so much for your prompt help.

                 

                Cheerios,

                Nicola, Novelist & Chocoholic Artist

                nicolafurlong.com

                • 6. Re: Can't draw on one half of drawing layer
                  Sue Garibaldi Adobe Employee (Admin)

                  HI Nicola,

                   

                  Yay! Glad it's working. Editing your photo wouldn't have caused that; it was a weird one. I'm glad the reinstall resolved it.

                   

                  Let me know if you bump into anymore trouble.

                   

                  Sue.

                  • 7. Re: Can't draw on one half of drawing layer
                    Quillr Level 1

                    Will do, thank you. I do find that Sketch freezes now and again and I have to close and reopen. Typical?

                     

                    Cheerios,

                    Nicola, Novelist & Chocoholic Artist

                    nicolafurlong.com

                    • 8. Re: Can't draw on one half of drawing layer
                      Sue Garibaldi Adobe Employee (Admin)

                      Nicola,

                       

                      I just had someone else mention this same "freezing" with iPad Pro and Pencil. A couple of questions:

                       

                      What version of iOS are you using?

                      Is there any consistency with regard to what you're doing when the app freezes? Is it a particular brush? Or is it completely random?

                       

                      Sue.

                      • 9. Re: Can't draw on one half of drawing layer
                        Quillr Level 1

                        Hi Sue,

                         

                        I'm using IOS 9.3.2. Not sure if it's random, but I think I was using the third brush from top. Suddenly, the pencil doesn't mark and then the screen is frozen. Fortunately, the app seems to make backups so frequently that I haven't lost anything. I'll keep track in future and let you know.

                         

                        Are you with Adobe? I love this app, esp I must admit 'cause it's free!

                         

                        Cheerios,

                        Nicola, Novelist & Chocoholic Artist

                        nicolafurlong.com

                        • 10. Re: Can't draw on one half of drawing layer
                          Sue Garibaldi Adobe Employee (Admin)

                          Thanks Nicola,

                           

                          This additional information is helpful.  And, yep, I am with Adobe.

                           

                          Glad you're liking Sketch... for whatever reason.

                           

                          Sue.

                          • 11. Re: Can't draw on one half of drawing layer
                            Quillr Level 1

                            Hi Sue,

                             

                            This morn in midst sketch (one image layer over one drawing layer) the screen stopped accepting pencil or finger touch. I can change colours, pens and pinch in and out but can't make any marks. Was using the third pen. Closed and reopened a couple of times to no effect. Opened a new project and pencil works fine. Reopened problem layer, still no luck. Added new drawing layer and pencil worked. Then went back to problem layer and pencil now works. Ideas? Thanks. Screenshot below.

                             

                            Cheerios,

                            Nicola, Novelist & Chocoholic Artist

                            nicolafurlong.com

                            • 12. Re: Can't draw on one half of drawing layer
                              Sue Garibaldi Adobe Employee (Admin)

                              Nicola,

                               

                              This information is really helpful. Thank you so much for keeping an eye out. I've already sent it to an engineer and I'll let you know what he says.

                               

                              (One thing: I don't see the screenshot.)

                               

                              Sue.

                              • 13. Re: Can't draw on one half of drawing layer
                                Quillr Level 1

                                Hi Sue,

                                 

                                Glad to be of help. Screenshot below again. And yeah, I know the sketch coloring doesn't work!

                                 

                                 

                                Cheerios,

                                Nicola, Novelist & Chocoholic Artist

                                nicolafurlong.com