I saw that solution (Creative Cloud). However, Adobe required a $10/mo fee
for me to use it. As said, I am not a graphics person and won't use this
software. If Adobe is going to allow downloading of images that are not
open-able by typical means (Windows Photo Viewer, etc) on their Stock site,
it should at least allow a one-time use of software that can open the
The internet proposed .ai files could be opened using Adobe Reader (didn't
work, said the file wasn't supported) or ImageSource, which also didn't
work. In both cases, the message returend "file corrupt" errors.
Not sure the Cloud would have solved that problem.
All I wanted was a credit for the 1/2 dozen .ai images I have downloaded
and cannot use without purchasing additional software.
On Tue, Aug 2, 2016 at 11:10 AM, EvilBugQueen1 <firstname.lastname@example.org>
I was able to look up your account and I see that of the four files you've recently downloaded one is an .ai/EPS file and the other three are jpeg files. Can you confirm the image IDs of the files you are having trouble with?
This is the photo I spent time trying to make work today, without success:
I could also never get this one to work properly, I believe it might be an
In the future, I'll make sure I'm downloading jpeg, png or formats I know
are use-able in the software I own.
Thanks, Lisa Jackson
Lisa Jackson, Principal
*Check out our Books: Culture Builder Toolkit
Transforming Corporate Culture
Office: 303-904-8193 (No VoiceMail, By Appointment Only)
On Tue, Aug 2, 2016 at 1:03 PM, EvilBugQueen1 <email@example.com>
The first link you shared with me is a direct link to your library which I cannot see. You'll need to provide the image ID number.
I show this file, #90471158, Business image showing three businesspeople and the words, 'The only resources we have are human beings'. - image | Adob… as being a valid JPEG file. What are you seeing that makes you think it is something else?