In case a document is not updated to the Document Cloud you would get a message at the bottom of the viewer screen every time you open it on the device you used to edit, which says- "Upload pending. Check internet connection."
In order to save your changes to any file in Document Cloud, you need to be connected to the internet and you need to close the file once you are done making changes.
Let us know if you face any issue.
I'm sorry, but I do not get that message and I do have an internet connection. I have not been able to identify a pattern a to why the changes save sometimes but not others.
Same thing today. I added comments to the document using my phone during my lunch break today. My phone had a mobile connection all day and has been connected via wifi since I got home. My tablet has been sitting at home with a wifi connection all day, but displays an older version of the document than my phone does. Changes made using my tablet upload with no problems though. The automatic uploading of changes must not work well with the latest version of Android (my tablet still runs Android 4.4.2)
Thanks for reporting the issue. To propagate the changes, you need to close the file on the device where you made the changes, wait for some time to allow saving the document to cloud and then open the file on the second device. Can you please confirm that you are following the same workflow? Also, could you please check that the last modified date on both devices is same? You can find this in the Document Cloud file listing just below the name of the file. Please attach screenshots of the Document Cloud file list showing the filename whose changes have not propagated so that we may investigate the issue.
Adobe Acrobat Team
That has been my workflow. Today, I added a comment to a document using my phone between 10am and 11am and closed the file when I was done. Again, my tablet was at home connected to wifi. This afternoon, I checked the file on my tablet and there was no change. When I access the file on either device, the time the file was last accessed updates on the other, but changes made using the phone do not show up on the tablet.
The file I am currently having issues with is named mwb_E_201608.pdf
The Document Cloud file list just shows the time I first uploaded the file, while the Recent file list shows when the file was last viewed.