6 Replies Latest reply on Aug 3, 2016 11:49 PM by katrineLaeke_Happyogco

    Audio corrupted when file is exported in Adobe Media Encoder Queue?


      Hey Guys


      Hope you can help me with my problem..

      I'm fairly new at working in After Effects, so i might have too get it explained in details.


      I'm currently working on several animations for at customer, where I made the visuals and got the audio lengthened elsewhere..

      There haven't been any problems with the audio previous to the lengthening..


      When i play the new audio (wav-file) in Quicktime, there's no problem at all - the same goes for when I play the audio in AE, no problem there either...

      BUT when I export the files through Adobe Media Encoder Queue (h:264 - mp4) the audio gets corrupted and when played in Quicktime,

      the last seconds gets played at least twice, just repeating itself.. I've tried with 2 out of 5 files, and both got corrupted, with the same error in the end..


      I can't figure out if the files are corrupted (from the guy who fixed them) in a way that it only 'shows' when the files are exported through AMEQ...

      Or if I'm just doing it wrong.. I've worked in AE approximately 5 months, so i don't know all the settings etc yet..


      Hope you can help as it is a urgent task and there's nobody else at the bureau i'm working at, who knows anything about AE.... Haaalp!