It's normal. Unfortunately Adobe doesn't really place much value on a classic help and always wants you to check "community resources" first these days. That and of course the site-wide search has been pretty crap like forever and rarely ever turns up what one is actually looking for...
did not know that thank you
It helps a little bit actually. Problem is After Effects is not listed as one of the "product filters" (only photoshop, coldfusion acrobat & and dreamweaver) and the search field for "product lookup" seems not to do anything at all.
I found if I select "All Adobe", rather than "Support & Community" and then "Support", in the menu above the products then After Effects shows up AND the product search functions.
We need documentation for the documentation. But we'd likely need documentation for that as well.
Regardless, my life has been made just a little bit easier. Thanks again Stefan.