Hi Joanne Jackson-Mars,
Could you please make sure that Lightroom is updated to the most recent version 6.6.1 as this issue has been fixed in the update.
Also from where are you trying to import the images in Lightroom, card or external drive?
I import from an sd card to an external drive. How do I find the update for
LR standalone? I only find for CC.
Sent from my iPhone
Same update. CC and standalone are the same program, just different licensing models.