TCS2015 crashes when using RH2015 and FM2015

[NicPervy]

Previously, I had TCS5 on Windows7 64-bit and I had no problems to produce an on-line help by importing a FM book to RH.

Now, I have TCS2015 on Windows10 64-bit  and RH2015 crashes each time I try the following procedure.

1. Once RH2015 is launched everything works fine,

2. As soon as I import a project by defining the FM book to import, FM2015 starts and immediately a window displays a crash notification message (see the figure below).

NB: FM2015 is the last build: 13.0.4.532

Is it a known problem ?

[Jeff_Coatsworth · Accepted solution]

What happens if you launch FM first - just leave it at the splash screen, then fire up RH and try your import? Do you still get the same message?

[NicPervy]

High Jeff,

Yes, if I launch first FM2015, then starts RH2015, it works!

Thanks very much!

[Jeff_Coatsworth]

Ok, good – that’s sort of “standard operating procedure” – letting RH launch FM is supposed to work, but issues can arise.