9 Replies Latest reply on Aug 11, 2016 7:54 AM by stephenf69091030

    Indesign crashing after update

    stephenf69091030 Level 1

      After the latest update my InDesign keeps crashing on startup.

       

      I need it for my work so this is quite urgent.

      Please advise.

       

      Stephen

       

      Error is below...

       

       

      Problem signature:

       

       

        Problem Event Name: APPCRASH

       

        Application Name: InDesign.exe

       

        Application Version: 11.4.0.90

       

        Application Timestamp: 574c8600

       

        Fault Module Name: FONT MANAGER.RPLN

       

        Fault Module Version: 11.4.0.90

       

        Fault Module Timestamp: 574c88c4

       

        Exception Code: c0000005

       

        Exception Offset: 000000000006e64d

       

        OS Version: 6.1.7601.2.1.0.256.48

       

        Locale ID: 2057

       

        Additional Information 1: ecf9

       

        Additional Information 2: ecf96f5e6ca30c98f39b7e23553554a2

       

        Additional Information 3: e73d

       

        Additional Information 4: e73d80abdc509e6e4e73af6765c1ce72