1 Reply Latest reply on Aug 5, 2016 1:48 PM by John T Smith

    update reverted apps to trial

    phoenixh54005844

      My apps have reverted back to trial versions and now only say buy me next to them even though I've only had my subscription for a couple of month (i bought a years worth) I've tried uninstalling the app and reinstalling, uninstalling creative cloud using the cleaner tool. I've tried the host file thing, it fixed 0 files apparently. I've gone through pretty much every 'solution' on the adobe help page and nothing has helped.

       

      This only happened after happened after i updated my animate and AE apps. PLEASE help.