Hi Salah, no i did not try the other methods because it says this: Further update: We have had several reports now in the CC versions of InDesign where using the manual method has failed to solve problems that are normally fixed by replacing preferences. to the best of my knowledge, using the keyboard method has solved the problem for each of those users. -- Peter
Plus plus they are no instructions for windows 10.
I followed the instruction here and it did not work InDesign crashes on launch on Windows
https://helpx.adobe.com/indesign/kb/crash_on_launch.htmli got the following error message. Please let me know how to fix this.
It certainly won't hurt to try the manual method as well. Nothing has change about file locations in Windows 10.
I suspect, though, from the screen shot above, that you need to reinstall.
Hi Peter, I ininstalled and reinstalled and this has fixed it thank you!