Lightroom 5, Photoshop, and Adobe Camera Raw all running on the latest software / up-to-date.
Purchased the new D500 from Nikon and have been unsuccessful with importing raw files into LR.
I have read other threads relating to this issue but am still coming up short. Please help!
That camera requires Lightroom 6.5 or camera raw 9.5 or later. The "latest version" of Lightroom 5 will not provide you with support for that camera. And the only version camera raw that will support the camera is only compatible with Lightroom CC 2015. You will either have to upgrade Lightroom and Photoshop, or else you can download and use the free DNG converter to create DNG copies of your NEF files.