0 Replies Latest reply on Aug 7, 2016 11:38 PM by thejust97613146

    Acrobat DC crashes while using acroapp object


      While combining the PDF using c# application after the combining process is completed and the acroapp object is trying to exit we get the adobe not responding error.This comes once only in a day.The error event log is given below

      Log Name:      Application

      Source: Application Error

      Date: 8/5/2016 3:40:28 AM

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User: N/A

      Computer: XXXXXXXX


      Faulting application name: Acrobat.exe, version: 15.6.30119.36332, time stamp: 0x56740a62

      Faulting module name: ntdll.dll, version: 6.3.9600.18233, time stamp: 0x56bb4e1d

      Exception code: 0xc0000374

      Fault offset: 0x000e6054

      Faulting process id: 0x1040

      Faulting application start time: 0x01d1eeec9f1de821

      Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe

      Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

      Report Id: e0834b9f-5adf-11e6-8116-005056ae14c2

      Faulting package full name:

      Faulting package-relative application ID:

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>




          <TimeCreated SystemTime="2016-08-05T07:40:28.000000000Z" />




          <Security />













          <Data>C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe</Data>