I have a Student portfolio subscription of CS6 on my Mac book pro. I have been using typekit for the last couple of months and now it is not downloading new fonts, or letting me use what I have already downloaded. I have not maxed out how many fonts I can download And it lets me download more fonts. But does not let me use them. It just says "no results found". I am at a loss about what I should do. If there are any suggestions that would be great. Thanks!
I'm sorry that you ran into trouble with this, TommyGunn! Please try these troubleshooting steps to start:
If that doesn't solve the problem, sen an email to email@example.com with the Creative Cloud log files from your computer and a screenshot of the Fonts tab from the Creative Cloud desktop application. There are instructions on where to find the logs on OS X and Windows in the troubleshooting page.
And here is an example of the screenshot:
Please give that a try, and let me know how it goes! Best,