7 Replies Latest reply on Aug 9, 2016 3:28 AM by Beverley Gray

    Payment Not Going Through

    jenniferl67304666

      I received the same error message yesterday when I tried to purchase an image and again today. Each time it says to try again later or contact support.

       

      I have the 10-images a month plan with the option to buy additional images for .99 cents/image. I'm trying to buy additional images, but none are going through.

       

      I did check my plan to make sure all my info was up to date, and I noticed it said the plan was not accessible due to maintenance.

       

      Any idea when I'll be able to purchase images again?

       

      Thanks!