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I need to update my address and renew my subscription which has expired but it has me living in the United Kingdom where I have never lived and I can't change it without contacting customer support. The 0800 numbers aren't working from my side of the world (South Africa). So now I can't get past the page of updating my address because it's stuck on the postal code - help anyone? The live chat gives the the icon but nothing else, just the icon which is unresponsive.
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This is an open forum, not Adobe support... click below to contact Adobe staff to help
While the forums are open 24/7 you may not contact Adobe support at all times
Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer service issues)
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It's a joke? The link directs to FAQ, no way to get a chat or a phone number.
I suspect a fraudulent activity on my PayPal account and i need specific informations to corroborate or not. Thats why i need a live contact.
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Sorry, i was confused about time. Mine is UTC+2 (Paris) Is there specific opening hours for it?
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PHONE: You can search this page for a regionally appropriate phone number for customer support. They should have the hours they're available, too.
https://helpx.adobe.com/contact/phone.html
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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.