Running into some issues with the full motion capture... I'm
trying to capture a few screen shots of a single-sign-on agent. The
prompt window I'm trying to capture appears only "outside" of the
Windows environment. That is to say, the PrintScreen button on
keyboard and Copy function do not work. So my only option is to use
Captivate's full motion recording feature.
This worked like a charm yesterday, but this morning all I
get when I try, is a black screen. I can even see my mouse
movement, and it captures the black screen for the entire length of
time that I am recording, but I just see a black screen. Also,
after I hit F9 to start the full motion capture today, the screen
is no longer flicking, like it did yesterday.
Any idea what might be causing this? Please help!!
In case the process of obliterating the Captivate_v10.dat
doesn't work (and it may not, since it's not a "cure all" as some
would have you believe) you might want to try looking at the
options for full motion capture. One of the options deals with
enabling and disabling hardware acceleration. Click Options >
Recording Options... > Full Motion Recording tab > Record at
higher full motion capture rate for smoother movie.
If this option is DE-selected, try selecting it and recording
again. If it's selected, try DE-selecting and recording again.
I'm not saying that the .DAT file isn't corrupt. So go ahead
and try that too. I'm only saying it's not the end all solution for
all problems Captivate.