Erase Computer Authorization

[jamiel75886915]

I can't 'Erase Auth...' initially I couldn't remember my password, so I reset my Adobe ID password online. However I still can't change the user, the message reads "Unable to Erase Authorization. Please try after some time." will this work eventually or am I wasting my time? I tried uninstalling ADE and re-installing it but it automatically Authorizes it with the old ID.

I thought that maybe I could get the seller to re-issue the book to the ID I seem to be stuck with.

Many thanks, Jamie

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.