How exactly are you getting the link in your email? I'm assuming some sort of copying and pasting?
If so, what does it show when you paste?
Upload all the files to a webserver and send the URL.
I've tried two approaches
- First within outlook I simply click on attach file
- Secondly from within the folder I've right-clicked and selected share
Neither appear to work, I've even involved our company IT Dept (who've had no experience with captivate) without success. It's them that found that after emailing the link it was changing the destination.
I am totally confused by all this
Great advice but I can't send it to an outward facing server, it can only be sent to our intranet based server but thanks for a good answer.
A server can be well protected, for HTML output this is the best way to see the full functionality.
Second best: zip the published folder, and send instructions to unzip and launch the html file.
If you can cope with a temporary SWF output (only possible for a normal, not for a responsive project): publish to an interactive pdf, which means that you'll end up with only one file to send. Drawback: user needs Adobe Reader and Flash plugin. Flash plugin is also required if you publish as standalone version (exe or app).
If you are able to copy all the output files to a server that is seen from your intranet, you should have the ability to then copy the Intranet URL that points to the HTM page that opens the Captivate.
Really, that's all your IT staff needs to know. That you are saving files to a server that is seen by your intranet. You should be able to note the URL that the user would click to see the captivate. But if for some reason you aren't, your IT peeps should be able to tell you what it is.