2 Replies Latest reply on Aug 16, 2016 1:16 PM by k.meyenberg

    Lightroom CC crashes instantly always after installing new update on iMac

    k.meyenberg

      I cannot start anymore Lightroom, and the following error summary appears:

      Process:               Adobe Lightroom [5073]

      Path:                  /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

      Identifier:            com.adobe.Lightroom6

      Version:               Adobe Lightroom [1083169] (6.6.1)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Lightroom [5073]

      User ID:               501

       

       

      Date/Time:             2016-08-11 21:07:04.000 +0200

      OS Version:            Mac OS X 10.11.1 (15B42)

      Report Version:        11

      Anonymous UUID:        F91AA4B1-D299-6529-670E-6BA0CC1D67A3

       

       

      Sleep/Wake UUID:       616F6B20-824F-4E73-9DE0-A2284363FEA6

       

       

      Time Awake Since Boot: 13000 seconds

      Time Since Wake:       1500 seconds

       

       

      System Integrity Protection: enabled

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_CRASH (SIGABRT)

      Exception Codes:       0x0000000000000000, 0x0000000000000000

      Exception Note:        EXC_CORPSE_NOTIFY

       

       

      Application Specific Information:

      *** Terminating app due to uncaught exception 'LuaRunException', reason: 'AgPathUtils.getStandardFilePath: can't create directory where file exists: /Users/konradmeyenberg/Library/Application Support/Adobe/Lightroom'

      terminating with uncaught exception of type NSException

      abort() called

       

      What can I do? Deinstalling LR Reinstalling LR CC and restarting iMac (recent Version) did not help.