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Make sure you're signed into your Adobe ID in the CC desktop app (menu bar on Mac, task bar in Windows). Click the "gear" icon > Preferences > General > Sign Out, then sign in again.
1 person found this helpful
Thanks! That worked..
It's the Adobe equivalent of "Jiggle The Handle!!!". Thanks I use this feature almost weekly...
Hey Adobe can you fix it that when we update we don't have to do that? Thanks.
This solution did not work for me. I'm getting the same error and have signed out and back in. No avail. How else can this be fixed?
Exactly what version of InDesign are you running?
I think may have to wait until an InDesign engineer hopefully shows up.
But you could also try standard troubleshooting:
(1) Restoring InDesign preferences:
(2) If it's only happening with one document, try saving as IDML and reopening:
I get the same stupide message #80
I have désinstallation the app, kill his prefs, and réinstallation it: allways the same…
I am getting the same Error code 80 today, after many months of publishing without a hitch. Nothing has changed: I'm using ID 2018 on the same Mac on the same network.
I have tried logging out and then logging back in again (twice). It's not working. I'm desperate. Somebody please help!
I too am getting the same, Error 80. Not good Adobe, I am working with clients, what do you expect me to tell them?
It is not OK.
I tried saving, closing the program and reopening it. No joy.
I can open the Publish Online dashboard and see the document, but it will not let me Publish Online from the button at the top of the screen.
It also does this weird thing where, who knows maybe depending on the phase of the moon, Publish Online is grayed out. I have to close and reopen the app to clear that, this is much more serious. I can't update a document and I am on deadline.
I ended up calling tech support at 800-833-6687. A fellow named Sandeep stuck with me until it was solved. It took two calls and most of the afternoon. He finally re-installed the software and that solved it - about 20 minutes before a deadline. I am grateful for his help, but I still wish this had not happened in the first place.
Good luck BartonGarrett256. I hope the tech support folks can help you.
I’d crawl across a football field of broken glass in a swimsuit before I’d call tech support. I fixed it by signing out of CC and signing back in. I suspect for enterprise licenses they have switches that lock out selective features, I assume somehow that file got corrupted, and it’s a question of what has to be done to reset it.
One of my beefs with Adobe is their error messaging is abysmal at best. They really need to have a Come To Jesus about that. Ideally they fix the problem, until they do we shouldn’t have to Google their error messages to figure out what the heck the problem is. Tell us in the message Adobe, the floor is yours.