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Make sure you're signed into your Adobe ID in the CC desktop app (menu bar on Mac, task bar in Windows). Click the "gear" icon > Preferences > General > Sign Out, then sign in again.
1 person found this helpful
Thanks! That worked..
It's the Adobe equivalent of "Jiggle The Handle!!!". Thanks I use this feature almost weekly...
Hey Adobe can you fix it that when we update we don't have to do that? Thanks.
This solution did not work for me. I'm getting the same error and have signed out and back in. No avail. How else can this be fixed?
Exactly what version of InDesign are you running?
I think may have to wait until an InDesign engineer hopefully shows up.
But you could also try standard troubleshooting:
(1) Restoring InDesign preferences:
(2) If it's only happening with one document, try saving as IDML and reopening: