Which version of the program are you using? Do you have Quicktime installed, per the program's requirements?
Which model of camcorder is your video coming from and what resolution and format is it?
How long is the video that's giving your problems?
At what point are you getting audio dropouts? Does this happen consistently at exactly the same spot every time you play the clip?
I use version Premiere Elements 14 and I have installed Quicktime.
The model of camcorder is my video coming from is Canon 6D and resolution is 1920X1080 and MOV format.
It has given problemsince I installed this new notebook.O previous notebook was well below that I use now and not give this error, and he error in both the audio video as the mp3 songs that I use.
I get the audio dropouts in almost every edition of points.Yes it is consistente and in the same spot each clip.
Does this also happen with short video clips? A video that is 5 seconds long, for instance.
How long into the clip does the audio drop out?
And where is this problem occurring? Is it in Premiere Elements or the Organizer? Is the video on your timeline or in your Project Assets?