16 Replies Latest reply on Aug 26, 2016 6:05 AM by Beverley Gray

    Can't purchase a Stock Image - System Error

    meganw56884765

      On two separate days I have attempted to purchase a particular image from Adobe Stock using the standard licence option. I get the same error whether I use the credit card payment option or the paypal option. I have used different browsers also.

       

      "We're sorry but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service."

       

      Has anyone else had this issue and been able to purchase an image?

      Thank you for your help.