2 Replies Latest reply on Aug 12, 2016 1:41 PM by krisd51428563

    Getting various errors when editing pdf's on a network drive with Adobe acrobat x ver 10.1.16

    krisd51428563

      adobe error.JPG

       

      Hello, wondering if anyone can assist with an issue. About 10 users are getting various errors when editing pdf's on a network drive with Adobe acrobat
      x version 10.1.16 and Xi version also.

       

      • The pdf's are stored on a network drive that the
        users have been using for over 1 year without any issues.
      • Users have read/write/edit access to this folder
      • All users are assigned specific files to work
        and no one would be opening another users files.

        Some files could be worked for more than 8 hours per day but most are worked
        for less than 30 minutes at a time

       

      Errors include:

      1) The document could not be saved. The file may be read only, or another user
      may have it open. Please save the document name or in a different folder.

      2) The document could not be saved. Access Denied.

      3) Bad File Handle when trying to save the pdf after editing

      4) Acrobat has encountered an unknown error