5 Replies Latest reply on Aug 13, 2016 11:21 AM by Ann Bens

    Problems extracting files from Adobe Premiere elements 14


      I downloaded the software from Dell- When i go to extract it- it gets to the end then freezes. I went through the forum and tried the suggestion which was to run as administrator and to suspend anti malware. Nothing it did not solve the problem at all. I'm running the new windows on a Dell inspirion 15 any help would be very much appreciated as you can understand my frustration.