4 Replies Latest reply on Aug 13, 2016 11:59 PM by gert verrept

    Some images disappear when saving to PDF X 3 2002

    annak70052858 Level 1

      Hi there,


      I need to export my indesign doc with linked files into PDF X 3 2002 for printing....


      When I export it, the pictures on the first 3 pages disappear. The same images are linked to other parts of the document and they show up fine.


      This is how my file looks like in indesign:


      Screen Shot 2016-08-13 at 12.48.13.png


      but when I export it and preview the document, it looks like this


      Screen Shot 2016-08-13 at 12.48.40.png


      And the weirdest thing is -  if I open it in my Acrobat I CAN see the images... but if I email this file and open it in Acrobat on other Mac I see those weird lines like in the screenshot. And when I tried to print from the document, unfortunately the images did not print out.


      I need to send the job to the printer by Monday, your help will be greatly appreciated! I use latest CC software and I have tried deleting and re-installing acrobat and also updating Indesign to its latest version.


      Thank you.