1 Reply Latest reply on Aug 16, 2016 11:58 PM by Nanaky

    Error downloading


      I am trying to download books from the library in EPUB format to Adobe Digital Editions.

      i am running into an error downloading which says

      Error getting License. License Server Communication Problem:


      I cannot add books to my Digital Editions Library or transfer them to my Kobo eReader.

      I have already chatted with online support who directed me to the forum.

        • 1. Re: Error downloading
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.